When i started managing operation at my physical store.I was always advised by fellow co owners that never encourage a customer who does not buy ,well before starting my own e- venture . So i gave a thought about it.If me or my staff has an ample time i.e When customer inflow is not peaking and we have calm business hours.Why not to attend them.We followed this strategy with patience and got the results.Slowly and gradually we converted them into our regular customers.
Special Birthday Gifts
There are actually those customers who require personal attention or who spend wisely.As one day a boy on Valentine's day bought a Stuffed Plush Teddy from my store which he saw around 15 days back.On that day he spent more than 45 minutes enquiring and shortlisting gift articles for Valentine's day for her girl friend which happened to be her birthday too.So he chose the from Special Birthday Gifts for her.
So never neglect a customer specially new.
Treat him as valuable as your old customers.
